Frequently asked questions

  • Sea freight is a popular choice for transporting a wide range of goods due to its cost-effectiveness and ability to handle large volumes. It is particularly suitable for:

    1. Consumer Goods - goods intended for retail, such as electronics, furniture, clothing, and household items. These goods are packed in containers and transported in large quantities.

    2. Manufactured Goods - such as finished products, machinery, equipment. The size and weight of these goods can vary, and they can be loaded into containers or on flat racks for secure transportation.

    3. Bulk Commodities - such as grains, coal, ores, and minerals. These goods are often loaded in large quantities into bulk carriers.

    4. Automotive and Heavy Equipment - automobiles, trucks, construction machinery, and other heavy equipment. Roll-on/roll-off (RoRo) vessels or specialized flat racks are used to accommodate these large and heavy items.

    5. Hazardous Materials - including chemicals and dangerous goods. Strict regulations and safety protocols are followed to ensure compliance with international standards.

    Certain perishable or time-sensitive goods may not be suitable for sea transport, as they require faster delivery methods. Ritra Cargo can help determine the suitability of sea freight for specific goods and provide tailored shipping solutions for you.

  •  Advantages of Sea Freight:

    1. More Cost-Effective - especially for long-distance and large-volume shipments. It offers competitive rates, especially for FCL (Full Container Load) shipments.

    2. Capacity for Large Volume - accommodating large volumes of cargo due to the size and capacity of shipping containers and vessels.

    3. Versatility - can handle various types of cargo, including oversized or heavy items. There are different container types available, such as dry containers, reefer containers, and specialized containers, catering to different cargo requirements.

    4. Reduced Risk of Damage - generally has lower handling compared to other modes of transportation, reducing the risk of damage to goods. Containers provide protection from external elements, ensuring the safety and security of the cargo during transit.

    5. Environmental Friendliness - has a lower carbon footprint compared to air freight, making it a more environmentally friendly option for shipping goods over long distances.


    Disadvantages of Sea Freight:

    1. Longer Transit Times -factors such as distance, weather conditions, and port congestion can contribute to longer delivery times, compared to air freight or other expedited shipping options.

    2. Limited Flexibility - schedules are determined by vessel availability and sailing routes, which may result in limited flexibility in terms of departure and arrival dates. It requires careful planning to ensure goods reach their destination on time.

    3. Additional Handling - LCL (Less than Container Load) shipments may involve additional handling and consolidation processes at the origin and destination ports, which can potentially increase the risk of damage or loss.

    4. Documentation and Customs Procedures - Sea freight involves extensive documentation and customs procedures due to international regulations and requirements. It requires proper preparation and compliance with customs regulations for smooth clearance at ports.

    When choosing sea freight as a shipping option, it's important to consider factors such as the nature of your goods, delivery timeline, budget, and specific requirements. Ritra Cargo can help navigate these advantages and disadvantages, ensuring efficient and cost-effective sea freight solutions for your shipments.

  • Here are some common customs and documentation requirements for sea freight shipments:

    1. Commercial Invoice - a document that provides information about the goods being shipped, including the description of the goods, unit prices, total value, and terms of sale. It is used for customs valuation, taxation, and compliance purposes.

    2. Packing List - provides a detailed breakdown of the contents of each package or container, including the number of packages, their dimensions, and the types of goods contained within. It helps customs officials verify the shipment and ensure accuracy in customs declaration.

    3. Customs Declaration - required to declare the details of the goods being shipped, including their classification, value, and origin. It is used by customs authorities for assessing duties, taxes, and ensuring compliance with import/export regulations.

    5. Import/Export Permits - including Taxpayer Identification Number (NPWP) and Business Identification Number (NIB). These permits are obtained from the relevant government agencies and are necessary for compliance with trade regulations and restrictions.

    6. Certificates and Licenses - may be required depending on the nature of the goods being shipped.

    Ritra Cargo can provide guidance on specific requirements based on the countries involved and the nature of your goods, to ensure all necessary customs and documentation requirements are met. Compliance with customs and documentation requirements is crucial for avoiding delays, penalties, or complications during the sea freight shipment process.

  • There are two different shipment types you can choose in sea freight :

    1. FCL (Full Container Load) - a shipment where the entire container is exclusively used by a single consignee for their cargo. In FCL shipments, the cargo occupies the entire container, regardless of whether it fills the entire space or not. This option is ideal for businesses or individuals with a large volume of goods to transport or when they prefer the exclusive use of a container. FCL shipments offer advantages such as faster transit times, reduced risk of damage, and flexibility in loading and unloading schedules.

    2. LCL (Less than Container Load) - a shipment where multiple shippers share space within a single container. In LCL shipments, the goods from different shippers are consolidated and loaded together into the container. This option is suitable for businesses or individuals with smaller cargo volumes that do not require the use of an entire container. LCL shipments provide cost savings as shippers share the transportation costs based on the space they occupy within the container. However, transit times may be longer due to the need for consolidation and deconsolidation processes at the origin and destination ports.

    When choosing between FCL and LCL shipments, factors such as the volume of goods, urgency of delivery, budget, and specific requirements should be considered. Ritra Cargo can assist in determining the most appropriate option based on your needs and provide guidance on packaging, documentation, and freight rates associated with each shipment type.

  • The following factors generally influence the calculation of sea freight rates:

    1. Container Size and Type - Different container sizes, such as 20-foot or 40-foot containers, have varying rates. Additionally, specialized containers like refrigerated (reefer) containers or open-top containers may have different pricing due to their unique features.

    2. Container Quantity - The number of containers required for your shipment affects the overall cost. For Full Container Load (FCL) shipments, where you have enough cargo to fill a container, you will be charged a flat rate for the container. In contrast, Less than Container Load (LCL) shipments, where your cargo is consolidated with other shipments, are charged based on the volume or weight of your goods.

    3. Distance and Trade Lanes - The distance between the origin and destination ports and the trade lanes involved can impact the sea freight rates. Longer distances generally result in higher costs due to fuel consumption, transit time, and other operational expenses. Also, certain trade lanes may have higher demand, impacting the rates accordingly.

    4. Volume - Rates are calculated based on the total volume of the cargo. Volume measurement is calculated by multiplying the width, height and length together of the shipment (in cubic meter or CBM).

    5. Freight Classification - The nature of your goods and their classification according to international trade regulations can affect the rates. Certain types of cargo, such as hazardous materials, oversized or heavy items, or perishable goods, may require special handling or incur additional fees.

    6. Fuel Surcharges and Market Conditions - Sea freight rates can be subject to fuel surcharges, which fluctuate based on global oil prices. Market conditions, including supply and demand dynamics, vessel availability, and currency fluctuations, can also influence rates.

    Sea freight rates are typically negotiated between the shipper and the freight forwarder and shipping line. Rates can vary based on factors such as shipping volume, frequency, contract terms, and the relationship with the service provider.

    Ritra Cargo can assess your requirements, provide a customized quote, and guide you through the pricing structure and any applicable surcharges or fees.

  • Transit times for sea freight shipments can range from a few days to several weeks or even months, depending on the distance and the trade route involved. Here are some common factors that can impact the duration of sea freight shipments:

    1. Distance - the distance between the origin and destination ports plays a significant role in determining the transit time. Longer distances naturally results in longer overall shipping durations.

    2. Shipping Route - The specific shipping route chosen, including the number of ports of call and any transshipment points, can affect the transit time. Direct routes usually have shorter transit times compared to routes with multiple stops.

    3. Service Type - Different service types, such as Full Container Load (FCL) and Less than Container Load (LCL), may have varying transit times. FCL shipments generally have faster transit times compared to LCL shipments, which involve consolidation and deconsolidation of cargo.

    4. Vessel Schedules - Vessels may operate on weekly, bi-weekly, or monthly schedules, so the timing of your shipment may need to align with the vessel's departure schedule.

    5. Customs Clearance: Customs clearance procedures at both the origin and destination ports can affect the overall transit time. Delays in customs inspections, documentation processing, or regulatory requirements can add to the shipping duration.

    6. External Factors: External factors such as adverse weather conditions, port congestion, labor strikes, or unforeseen events can also impact the transit time.

    It's important to note that the estimated transit time is an approximation and can vary in practice. Ritra Cargo can provide you with information on transit time based on the specific route, service type, and other relevant factors.

Sea Freight

  • Air freight is well-suited for a wide range of goods, particularly those that require fast and reliable transportation. It is ideal for high-value or time-sensitive shipments. Common examples of goods suitable for air freight include electronics, pharmaceuticals, perishable goods (such as flowers or fresh produce), automotive parts, fashion and apparel items, high-end consumer goods, and valuable documents.

    Additionally, air freight is often preferred for urgent shipments, prototypes, samples, and goods that require strict temperature control.

    However, shipments of Specific Cargo category such as dangerous goods (flammable, dangerous / toxic, liquid), food ingredients, animals, live plants and oversized/heavy items might need to be handled specifically through approval of relevant agencies (through necessary quarantine and other procedures) and may have specific restrictions or requirements for air transportation according to International Aviation Standard. Our expert team at Ritra Cargo can guide you on the suitability of your specific goods for air freight and provide tailored solutions for you.

  • The requirements may vary based on the origin and destination countries, as well as the nature of the goods being shipped. Here are some common customs and documentation requirements for air freight shipments:

    1. Commercial Invoice - include information such as the description, quantity, value, and origin of the goods, as well as the names and addresses of the importer and exporter.

    2. Packing List - provides a detailed breakdown of the contents of each package or container. It includes information such as the dimensions, weight, and description of each item.

    3. Customs Declaration - provides information about the imported or exported goods, including their value, country of origin, and any applicable customs duties or taxes.

    4. Export/Import Licenses and Permits - including Taxpayer Identification Number (NPWP) and Business Identification Number (NIB). Certain goods may require specific licenses or permits for export / import, such as restricted items, controlled substances, or goods subject to export controls.

    5. Certificates and Documentation - additional certificates or documentation may be required, such as certificates of origin or specific industry certifications. This includes specific animal cargo that need to comply with IATA Live Animals Regulations (LAR), and live plants and food which require Quarantine Certificate.

    Our experienced team can guide you through the process, provide assistance with customs clearance, and ensure that your air freight shipments comply with all applicable regulations.

  •  Advantages of Air Freight:

    1. Speed and Efficiency - the fastest mode of transportation, offering quick delivery times.

    2. Reliability - operate on regular schedules, providing a high level of reliability and minimizing the risk of delays.

    3. Global Reach - allows for worldwide connectivity, enabling shipments to reach almost any destination with access to an airport.

    4. Enhanced Security - airports have stringent security measures in place, reducing the risk of theft, damage, or loss during transit.

    5. Reduced Packaging Requirements - due to shorter transit times and less handling, air freight often requires less packaging, reducing the overall logistics costs.

    Disadvantages of Air Freight:

    1. Higher Cost - generally more expensive compared to other modes of transportation, primarily due to the higher operational costs.

    2. Weight and Size Limitations - strict weight and size restrictions, limiting the shipment of oversized or heavy cargo.

    3. Limited Capacity - the cargo space in aircraft is limited, which can lead to capacity constraints during peak seasons or high-demand periods.

    4. Environmental Impact: - higher carbon footprint compared to other modes of transportation.

    At Ritra Cargo, we can help you weigh the advantages and disadvantages, providing guidance to determine the most suitable transportation solution for your needs.

  • The pricing for air freight services is determined based on several factors that contribute to the overall cost of shipping. These factors include the weight and dimensions of the shipment, the distance between the origin and destination, the type of goods being transported, any special handling requirements, and the level of service required (such as express or standard delivery). It might also include any applicable surcharges or additional services requested.

    The price of air freight shipments is calculated based on the density or the volume weight of the goods, whichever is heavier will be charged to the shipper. The volume weight in kilograms is calculated by: length X width X height of goods (in centimeters) / 6000
    The air freight cost is then charged based on the higher value between the actual weight (density) and the volume weight of the goods. The cost of air freight shipments is charged per kilogram of goods.

    Our team will guide you through the pricing process, ensuring that you receive a comprehensive understanding of the cost structure and factors involved in air freight shipments.

  • The transit time for air freight shipments can vary depending on several factors such as the origin and destination locations, the airline carrier, customs clearance procedures, and any potential delays due to unforeseen circumstances.

    For international air freight shipments, the average transit time is typically between 2 to 7 days, depending on the distance and the specific routes involved. Shorter distances or well-established trade lanes may result in shorter transit times, while longer distances or remote destinations might require additional time for transportation and customs procedures.

    When planning your shipments, it's advisable to factor in additional time for customs clearance processes, especially for international shipments. Working with an experienced freight forwarder like Ritra Cargo can help streamline the shipping process.

Air Freight

  • Our warehouse facilities come in various sizes, catering to different storage needs and requirements. At each of our warehouse facilities, the layout is designed based on the warehouse size. Most facilities are equipped with a racking system and utilize a pallet positioning system for efficient storage.

  • Ritra Logistics standardly provides forklifts and hand pallets in every warehouse facility. Additionally, we offer pallets for storage purposes. Depending on specific needs, we can accommodate additional equipment to support daily operations.

  • Ritra Cargo employs an in-house, self-developed Warehouse and Transportation Management System. This system is tailored to fulfill all of our logistics activities and operations. It can be customized and integrated with other systems as needed through its flexible API (Application Programming Interface) capabilities.

  • Ritra Logistics holds ISO 45001:2018 certification, ensuring the implementation of comprehensive health and safety standards at our warehouse facilities. We adhere to the standards outlined by ISO 45001:2018, demonstrating our commitment to providing top-quality service to our customers.

  • Our warehouse facilities are equipped with 24-hour security systems, including CCTV surveillance at critical points throughout the premises to eliminate blind spots. We also have a dedicated team of security guards who ensure round-the-clock protection and safeguarding of the warehouses.

  • Ritra Cargo provides a diverse fleet of vehicles, including small-sized box trucks, large Flatbeds, and Wingbox trucks, to cater to all transportation and distribution requirements.

  • Our team of highly experienced professionals is here to assist you in selecting the ideal truck for your cargo. By providing information about the type and volume of goods you wish to transport, our experts will guide you towards the most suitable vehicle option.

  • Yes, all of Ritra Cargo's vehicles are outfitted with GPS and tracking systems. These systems are seamlessly integrated into our Transportation Management System, allowing us to monitor the status and precise location of each vehicle and shipment.

  • Ritra Cargo maintains trucking pools at various strategic locations in Indonesia, including:

    • Cakung, Jakarta

    • Cibarusah, Bekasi

    • Bandung

    • Semarang

    • Solo

    • Gresik

    • Pekanbaru

    These locations ensure efficient coverage and easy access to our trucking services across key areas.

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